Our Staff

Dr. Lynda Nally

Dr. Lynda Mercer

Dr. Lynda Mercer is a board certified audiologist, holds her certificate of clinical competence from the American Speech, Language and Hearing Association and is a fellow of the American Academy of Audiology. In 1987 she graduated Summa Cum Laude from Ball State University with a Bachelor’s Degree in Deaf Education. After teaching high school English to deaf children for several years she received a scholarship from the University of Cincinnati to obtain her Master’s Degree. This degree was completed with honors in 1994. In August of 1994 she relocated her family to Cape Coral, Florida where she completed her Clinical Fellowship year under the direction of a highly talented audiologist, Joseph Holmes at the Hearing Care Center.

In 1998, Dr. Lynda was offered a leadership position on the staff at Ear, Nose and Throat Specialists of Florida where she developed their audiology program until 2007. After a breadth of experience working under medical doctors for 13 years, she began to practice independently when she opened Southwest Florida Center for Hearing and Balance in 2007. The practice has steadily grown since that time and Dr. Lynda’s reputation continues to be one of excellence, honesty and integrity. Dr. Lynda earned her clinical Doctorate in Audiology (AuD) from the University of Florida in 2002. She is a licensed audiologist and has been practicing in the Lee County area for 26 years.

Karen M. Major

Dr. Karen M. Major

Dr. Major received her Doctorate in Audiology from the University of Florida and her Master in Audiology from Brooklyn College. She has been a practicing audiologist for 17 years. A native New Yorker, she completed externships at such notable facilities as Bellevue Hospital, Queens Hospital and Long Island College Hospital. Dr. Major moved to Florida to pursue her career at the prestigious Silverstein Institute and has since gained experience at several other notable otolaryngology and audiology practices. Her extensive experience makes her an expert in audiological and vestibular evaluation and treatment. She is excited to find her home in private practice at the Southwest Florida Center for Hearing and Balance. When Dr. Major isn’t in the office she can be found at home with her husband, who is also an audiologist, and their daughter Olivia who is a dedicated competitive all-star cheerleader.

Valerie Washington

Valerie Washington serves as the Patient Care Coordinator and Physician Liaison at Southwest Florida Center for Hearing and Balance. Valerie, a native of Ft. Myers and graduate of Cypress Lake High, earned her Associates Degree in Medical Administration from Southwest Florida College in 1996. While earning her degree she worked as a medical assistant in the infirmary at Gulf Coast Center for the Mentally Disabled where she served for 19 years. During her tenure she was promoted to Nursing/Medical Administrator. After leaving her work at Gulf Coast Center she worked for a large medical practice in Lee County for over four years. In this position she performed clerical duties including billing and coding as well as personnel management. After working with hearing impaired patients for 11 years, Valerie obtained her certification as an Audiology Assistant from Nova Southeastern University in Ft. Lauderdale, Florida. She is trained and equipped to troubleshoot hearing aids to better serve our patients. Valerie has been an integral part of Southwest Florida Center for Hearing and Balance since its inception in 2007.

Valerie Washington
Venia Joray

Venia Joray

Venia Joray joined Southwest Florida Center for Hearing and Balance in 2011 bringing patient care, communications and project management to the team. She primarily serves as the liaison to community groups, organizes marketing initiatives and social media. On occasion she can be found filling in at the office and looks forward to serving you then, even though she works remotely the majority of the time.

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Now offering Cognivue cognitive screening in our office!